topic Re: I’m in Spain and not activated data roaming. Cannot send or ring 150. in Mobile Services

I’m in Spain and not activated data roaming. Cannot send or ring 150.

Ynotnewo — Sat, 23 Sep 2023 16:12:31 GMT

Unable to text 150. Cannot ring 150. Cannot call Cust Serv helping number provided - service not available. Cannot locate live chat when logged in to my account.

can anyone help me with this?

Re: I’m in Spain and not activated data roaming. Cannot send or ring 150.

bristolian — Sat, 23 Sep 2023 19:41:50 GMT

Data roaming simply means using mobile data whilst roaming, just like voice-roaming means making calls whilst roaming. Roaming means using your phone whilst abroad.

Are you reporting that you can make & receive calls, but have problems using mobile data? Or that your phone doesn't have a connection to a local network, and that you are unable to roam?

Are you on pay-monthly or PAYG?

Re: I’m in Spain and not activated data roaming. Cannot send or ring 150.

Christopher_G — Sun, 24 Sep 2023 06:39:26 GMT

Hi @Ynotnewo

Are you on a pay as you go or contract plan? Have you tried manually connecting to a network?

Chris