https://community.ee.co.uk/t5/Mobile-Services/Add-on/m-p/1299118#M32679 <P>I have been trying to remove an add on which I used in Spain in August until September 6.&nbsp;<BR />your system is not working and I can not remove it.</P><P>please can you ensure this is not occurring extra cost to myself.</P><P>Thank you</P> Wed, 20 Sep 2023 14:03:37 GMT Woody535 2023-09-20T14:03:37Z https://community.ee.co.uk/t5/Mobile-Services/Add-on/m-p/1299118#M32679 <P>I have been trying to remove an add on which I used in Spain in August until September 6.&nbsp;<BR />your system is not working and I can not remove it.</P><P>please can you ensure this is not occurring extra cost to myself.</P><P>Thank you</P> Wed, 20 Sep 2023 14:03:37 GMT https://community.ee.co.uk/t5/Mobile-Services/Add-on/m-p/1299118#M32679 Woody535 2023-09-20T14:03:37Z https://community.ee.co.uk/t5/Mobile-Services/Add-on/m-p/1299305#M32692 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4037914">@Woody535</a></SPAN>.&nbsp;</P> <P>What add-on are you looking to remove, is this the roaming pass?</P> <P>If yes, have you tried texting <STRONG>STOP ROAMING PASS</STRONG> to <STRONG>150</STRONG>?</P> <P>Katie</P> Wed, 20 Sep 2023 15:47:17 GMT https://community.ee.co.uk/t5/Mobile-Services/Add-on/m-p/1299305#M32692 Katie_B 2023-09-20T15:47:17Z