https://community.ee.co.uk/t5/Mobile-Services/Unlocking-phone/m-p/1298444#M32620 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2005621">@percy3</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Have you spoken to our customer care team to request the device to be unlocked since you posted?&nbsp;</P> <P>Leanne.</P> Wed, 20 Sep 2023 08:05:25 GMT Leanne_T 2023-09-20T08:05:25Z https://community.ee.co.uk/t5/Mobile-Services/Unlocking-phone/m-p/1298035#M32591 <P>I am going round in circles trying to unlock my old phone!&nbsp; It just keeps taking me back to the 'verify the IMEI number' page each time I following the email link!&nbsp; &nbsp;I am on hold on the EE helpline but there is a 1h 30m wait!&nbsp; Is there an online chat I can use?&nbsp; Many thanks</P> Tue, 19 Sep 2023 17:52:53 GMT https://community.ee.co.uk/t5/Mobile-Services/Unlocking-phone/m-p/1298035#M32591 percy3 2023-09-19T17:52:53Z https://community.ee.co.uk/t5/Mobile-Services/Unlocking-phone/m-p/1298444#M32620 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2005621">@percy3</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Have you spoken to our customer care team to request the device to be unlocked since you posted?&nbsp;</P> <P>Leanne.</P> Wed, 20 Sep 2023 08:05:25 GMT https://community.ee.co.uk/t5/Mobile-Services/Unlocking-phone/m-p/1298444#M32620 Leanne_T 2023-09-20T08:05:25Z