topic Re: Bank spending alerts in Mobile Services

Bank spending alerts

LittleL19 — Sat, 16 Sep 2023 10:30:15 GMT

I've stopped getting spending alerts from my bank. I've been onto the bank and they say everything is ok at their end. My notifications are on. Nothing has changed on my phone.

Re: Bank spending alerts

James_B — Sat, 16 Sep 2023 12:28:49 GMT

Hi @LittleL19,

Welcome to the EE Community. 🙂

Are these alerts sent via text message or as a push notification from your banking app?

James

Re: Bank spending alerts

LittleL19 — Sun, 17 Sep 2023 12:24:52 GMT

Push notifications.

Re: Bank spending alerts

James_B — Sun, 17 Sep 2023 13:17:39 GMT

Hi @LittleL19,

Any problems with push notifications will need to be raised with the app developer. Your mobile network just provides the mobile data connection over which your app is updated.

James

Re: Bank spending alerts

Chris_B — Sun, 17 Sep 2023 13:22:18 GMT

@LittleL19 Have you checked your notifications settings for this app.

Re: Bank spending alerts

LittleL19 — Sun, 17 Sep 2023 13:26:41 GMT

Thank you James. I will look into that. Regards.

Re: Bank spending alerts

LittleL19 — Sun, 17 Sep 2023 13:28:13 GMT

Yes, all notification settings are on. Thank you Chris.

Re: Bank spending alerts

James_B — Sun, 17 Sep 2023 13:29:49 GMT

No problem @LittleL19

Please let us know how you get on.

James