https://community.ee.co.uk/t5/Mobile-Services/My-data-isn-t-working-in-Itsly/m-p/1295643#M32375 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4002639">@Kaishad</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Did you use the SIM in the UK to activate it?</P> <P>James</P> Sat, 16 Sep 2023 08:08:46 GMT James_B 2023-09-16T08:08:46Z https://community.ee.co.uk/t5/Mobile-Services/My-data-isn-t-working-in-Itsly/m-p/1295526#M32366 <P>I have arrived in Italy and my data isn’t working? I have an iPhone 13 and purchased a EE SIM card in the UK but it says it should work in Italy? &nbsp;Any suggestions?</P><P>Thank you!</P><P>Canada&nbsp;</P> Fri, 15 Sep 2023 20:34:53 GMT https://community.ee.co.uk/t5/Mobile-Services/My-data-isn-t-working-in-Itsly/m-p/1295526#M32366 Kaishad 2023-09-15T20:34:53Z https://community.ee.co.uk/t5/Mobile-Services/My-data-isn-t-working-in-Itsly/m-p/1295643#M32375 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4002639">@Kaishad</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Did you use the SIM in the UK to activate it?</P> <P>James</P> Sat, 16 Sep 2023 08:08:46 GMT https://community.ee.co.uk/t5/Mobile-Services/My-data-isn-t-working-in-Itsly/m-p/1295643#M32375 James_B 2023-09-16T08:08:46Z https://community.ee.co.uk/t5/Mobile-Services/My-data-isn-t-working-in-Itsly/m-p/1295787#M32384 <P>Was it a pay-monthly SIM or a PAYG SIM that you bought in the UK?</P> <P>Does your phone show a connection to any Italian networks?</P> Sat, 16 Sep 2023 11:48:15 GMT https://community.ee.co.uk/t5/Mobile-Services/My-data-isn-t-working-in-Itsly/m-p/1295787#M32384 bristolian 2023-09-16T11:48:15Z