https://community.ee.co.uk/t5/Mobile-Services/No-network-in-Canada/m-p/1294887#M32317 <P>I am travelling in Canada and have had no access to a network since I arrived. I had &nbsp;purchased a roam abroad pass before leaving the UK. My husband, travelling with me, who is also on EE has a network that is working. I stopped into an Apple Store and my phone was checked and was found to be working properly. Obviously I cannot contact EE so my husband phoned the number given to him by EE but no response. Frustrating and reflects poorly on EE’s customer service.&nbsp;</P> Fri, 15 Sep 2023 00:11:09 GMT Dale53 2023-09-15T00:11:09Z https://community.ee.co.uk/t5/Mobile-Services/No-network-in-Canada/m-p/1294887#M32317 <P>I am travelling in Canada and have had no access to a network since I arrived. I had &nbsp;purchased a roam abroad pass before leaving the UK. My husband, travelling with me, who is also on EE has a network that is working. I stopped into an Apple Store and my phone was checked and was found to be working properly. Obviously I cannot contact EE so my husband phoned the number given to him by EE but no response. Frustrating and reflects poorly on EE’s customer service.&nbsp;</P> Fri, 15 Sep 2023 00:11:09 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-in-Canada/m-p/1294887#M32317 Dale53 2023-09-15T00:11:09Z https://community.ee.co.uk/t5/Mobile-Services/No-network-in-Canada/m-p/1294917#M32328 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3705797">@Dale53</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Did you text ROAMING to 150 before leaving the UK to activate your account for roaming?&nbsp;</P> <P>Do you have any networks showing that you can connect to if you manually search for a network in your phone settings?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 15 Sep 2023 06:41:34 GMT https://community.ee.co.uk/t5/Mobile-Services/No-network-in-Canada/m-p/1294917#M32328 Leanne_T 2023-09-15T06:41:34Z