https://community.ee.co.uk/t5/Mobile-Services/Technical-help/m-p/1293915#M32203 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3987996">@Libbybet</a>&nbsp;</P><P>Do you get any kind of tone or anything when you call out?</P><P>I'd recommend checking for problems in your area using the <A href="https://coverage.ee.co.uk/coverage/ee" target="_blank" rel="noopener">Network &amp; Coverage Tool</A>.<BR /><BR />Put in your postcode and choose your phone model, then click 'Check Status'.<BR /><BR />Thanks,<BR />Alex</P> Tue, 12 Sep 2023 13:17:27 GMT Alex_M 2023-09-12T13:17:27Z https://community.ee.co.uk/t5/Mobile-Services/Technical-help/m-p/1293412#M32139 <P>Hi there,</P><P>Can anyone please help? I cannot use the internet or make phonecalls from my phone. All bills are up-to-date. I can send and receive texts but that's all. How can i access help with this, as i cannot use my phone to call the technical help number? Nor do i have another phone to call from at present.</P><P>Thankyou!</P> Mon, 11 Sep 2023 09:59:36 GMT https://community.ee.co.uk/t5/Mobile-Services/Technical-help/m-p/1293412#M32139 Libbybet 2023-09-11T09:59:36Z https://community.ee.co.uk/t5/Mobile-Services/Technical-help/m-p/1293915#M32203 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3987996">@Libbybet</a>&nbsp;</P><P>Do you get any kind of tone or anything when you call out?</P><P>I'd recommend checking for problems in your area using the <A href="https://coverage.ee.co.uk/coverage/ee" target="_blank" rel="noopener">Network &amp; Coverage Tool</A>.<BR /><BR />Put in your postcode and choose your phone model, then click 'Check Status'.<BR /><BR />Thanks,<BR />Alex</P> Tue, 12 Sep 2023 13:17:27 GMT https://community.ee.co.uk/t5/Mobile-Services/Technical-help/m-p/1293915#M32203 Alex_M 2023-09-12T13:17:27Z