topic Re: Re: I would like to speak to someone in Mobile Services

Re: I would like to speak to someone

JAM3Y — Fri, 10 Mar 2023 15:42:17 GMT

Hi I urgently need to have my phone working . my bill is upto date I'm in France and there's been a bereavement aylt home in UK. I urgently need to be able to make calls

Re: Re: I would like to speak to someone

JAM3Y — Fri, 10 Mar 2023 15:43:11 GMT

Hi I urgently need to have my phone working . my bill is upto date I'm in France and there's been a bereavement aylt home in UK. I urgently need to be able to make calls

Re: Re: I would like to speak to someone

Chris_B — Fri, 10 Mar 2023 15:51:23 GMT

@JAM3Y Have you enable roaming on your EE account?

Re: Re: I would like to speak to someone

Katie_B — Fri, 10 Mar 2023 16:15:39 GMT

Hello @JAM3Y.

I am so sorry to hear there has been a loss.

Please respond to @Chris_B's question and also confirm if you can connected to a local network OK?

We will do all we can to help.

Speak soon,

Katie

Re: Re: I would like to speak to someone

Slucy — Wed, 06 Sep 2023 13:26:46 GMT

Me too.

How to find a person to talk to?

Re: Re: I would like to speak to someone

James_B — Wed, 06 Sep 2023 13:32:29 GMT

Hi @Slucy,

Welcome to the EE Community. 🙂

You can find our contact information in Contact EE.

Is it something we might be able to help you with in the community?

James

Re: Re: I would like to speak to someone

XRaySpeX — Wed, 06 Sep 2023 19:56:47 GMT

@Slucy : Speak away!