topic Re: Can't make or recieve calls in Mobile Services

Can't make or recieve calls

LeonardL — Tue, 05 Sep 2023 11:07:41 GMT

I've come back from Canada a week ago but forgot to text STOP ROAMING to 150. Have done so now. Is this why I haven't been able to recieve or make calls? If so how long until my phone starts working again? If not the reason then what? I can't even phone 150.

Re: Can't make or recieve calls

Katie_B — Tue, 05 Sep 2023 11:13:48 GMT

Hello @LeonardL.

This would stop you from receiving calls now you are back in the UK.

Are you unable to call all numbers?

Can you make texts OK?

Katie

Re: Can't make or recieve calls

Schockwave — Tue, 05 Sep 2023 11:27:43 GMT

@LeonardL , have you rebooted your phone?

Re: Can't make or recieve calls

LeonardL — Tue, 05 Sep 2023 11:31:31 GMT

I've rebooted and it works again. Classic stupidity on my part. Thanks.

Re: Can't make or recieve calls

Schockwave — Tue, 05 Sep 2023 11:32:53 GMT

@LeonardL Thank you for coming back here and letting us know, glad that worked!