topic Re: Roaming set up for Canada in Mobile Services

Roaming set up for Canada

jtconstruct — Sun, 03 Sep 2023 11:09:26 GMT

How can I find out if my phone is set up to use in Canada and the US?

Re: Roaming set up for Canada

Christopher_G — Sun, 03 Sep 2023 13:51:31 GMT

Welcome to the community.

If you text ROAMING to 150, you should receive a message back confirming if you're set up for international roaming. Your price plan in your My EE account will let you know if roaming is included abroad, or you can check our roaming tool.

Chris

Re: Roaming set up for Canada

XRaySpeX — Sun, 03 Sep 2023 15:43:36 GMT

As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £15 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/usa.