topic Re: Unable to send a text in Mobile Services

Unable to send a text

LG1979 — Tue, 29 Aug 2023 09:23:50 GMT

Recently any time I try to send a text to anyone on my contacts list, I get the error to say Message not sent, number formatted incorrectly.

This is happening with all my contacts, and up until recently, texts messaging worked fine. I have gone through the forum and haven't been able to locate a resolution for this issue.

Re: Unable to send a text

Leanne_T — Tue, 29 Aug 2023 11:35:22 GMT

Hi @LG1979

Thanks for coming here.

Which device are you using?

Can you call the contacts?

Leanne 🙂

Re: Unable to send a text

LG1979 — Thu, 31 Aug 2023 13:31:51 GMT

Its a Sony Xperia Android device. Haven't had any issues with the handset or settings til now. I can call the numbers without any issue.

Re: Unable to send a text

Leanne_T — Thu, 31 Aug 2023 13:47:40 GMT

Thanks @LG1979

Can you text NUMBER to 150, does the message send?

Are you using a third party downloaded messaging app, or the one that was installed on the phone?

Leanne.