https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287739#M31338 <P>Hi <SPAN><SPAN class="mention" data-mention="@Africa1958"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3948829">@Africa1958</a>.</SPAN></SPAN></P> <P>Welcome to the community.&nbsp;</P> <P>Before leaving the UK did you activate roaming by texting ROAMING to 150?</P> <P>Did you receive a welcome text message when you arrived in the United States?</P> <P>Katie</P> Sat, 26 Aug 2023 06:27:21 GMT Katie_B 2023-08-26T06:27:21Z https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287715#M31332 Sat, 26 Aug 2023 02:45:28 GMT https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287715#M31332 Africa1958 2023-08-26T02:45:28Z https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287739#M31338 <P>Hi <SPAN><SPAN class="mention" data-mention="@Africa1958"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3948829">@Africa1958</a>.</SPAN></SPAN></P> <P>Welcome to the community.&nbsp;</P> <P>Before leaving the UK did you activate roaming by texting ROAMING to 150?</P> <P>Did you receive a welcome text message when you arrived in the United States?</P> <P>Katie</P> Sat, 26 Aug 2023 06:27:21 GMT https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287739#M31338 Katie_B 2023-08-26T06:27:21Z https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287782#M31347 No I did not organise roaming<BR />And no I did not get a welcome text when arriving in the us<BR /><BR />However I did get one a few weeks ago when I visited another country<BR /><BR />I also have bought a new phone in the usa and was wondering if that has something to do with it.<BR /><BR />I bought it from Apple and their phone are unlocked<BR /><BR />Sent from my iPhone Sat, 26 Aug 2023 11:00:12 GMT https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287782#M31347 Africa1958 2023-08-26T11:00:12Z https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287789#M31349 <P>Thanks for getting back to me <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3948829">@Africa1958</a></SPAN>.&nbsp;</P> <P>Are you connected to a local network?</P> <P>Katie</P> Sat, 26 Aug 2023 11:30:29 GMT https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287789#M31349 Katie_B 2023-08-26T11:30:29Z https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287932#M31370 <P>Are you using a physical SIM or an eSIM? Once roaming is activated on a given SIM, it remains so unless you explicitly request it's removed.</P> Sat, 26 Aug 2023 19:43:48 GMT https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287932#M31370 bristolian 2023-08-26T19:43:48Z https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287951#M31375 Thank you I have sorted it<BR />My plan was on capped and I had used it up to the Capp<BR /><BR />They increased the cap and I was able to make and recôve phone<BR />Calls<BR />Sent from my iPhone Sat, 26 Aug 2023 21:22:12 GMT https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287951#M31375 Africa1958 2023-08-26T21:22:12Z https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287984#M31378 <P>Thanks for coming back to let us know, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3948829">@Africa1958</a></SPAN>&nbsp;</P> <P>Enjoy the rest of your trip. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Chris</P> Sun, 27 Aug 2023 06:53:30 GMT https://community.ee.co.uk/t5/Mobile-Services/I-am-in-the-us-and-my-phone-won-t-make-and-receives-calls-I-am/m-p/1287984#M31378 Christopher_G 2023-08-27T06:53:30Z