topic Answer phone notifications showing but no voicemail in Mobile Services

Answer phone notifications showing but no voicemail

Kerrie1130 — Thu, 24 Aug 2023 15:38:21 GMT

I have the voicemail notification showing on top left corner but no voice mail how do I get rid of this?

Katie_B — Thu, 24 Aug 2023 17:15:37 GMT

Is there any old voicemails in your inbox? if yes, have you tried deleting any voicemails that aren't needed?

Katie

Kerrie1130 — Thu, 24 Aug 2023 17:29:11 GMT

Yes I have done that , I have also turned my phone on and off several times and still not gone

Katie_B — Thu, 24 Aug 2023 17:31:53 GMT

Thanks for letting me know @Kerrie1130.

What phone are you using?

Katie

Kerrie1130 — Thu, 24 Aug 2023 17:54:06 GMT

Samsung fold 4

Katie_B — Thu, 24 Aug 2023 17:57:06 GMT

Thanks for confirming @Kerrie1130.

Have you tried clearing cache?

Katie

Kerrie1130 — Thu, 24 Aug 2023 18:08:49 GMT

I don't know how to do that oj my phone will.have a look how to do that now

Kerrie1130 — Thu, 24 Aug 2023 18:12:21 GMT

Done that still there x

XRaySpeX — Thu, 24 Aug 2023 20:20:59 GMT

Get somebody to send you a VM, listen to it & then delete it. See if that clears it.

Kerrie1130 — Thu, 24 Aug 2023 20:37:27 GMT

That worked thanks everyone xxx

XRaySpeX — Thu, 24 Aug 2023 20:57:13 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.