topic Re: Friends cant hear me when I ring them. in Mobile Services

Friends cant hear me when I ring them.

Sherrida1968 — Thu, 24 Aug 2023 09:26:57 GMT

Re: Friends cant hear me when I ring them.

Leanne_T — Thu, 24 Aug 2023 11:34:45 GMT

Hi @Sherrida1968

Thanks for coming here.

Does the same happen if they call you?

Is this happening in more than one area?

Leanne 🙂

Re: Friends cant hear me when I ring them.

Chris_B — Thu, 24 Aug 2023 12:48:50 GMT

@Sherrida1968 Have you tried restarting the device?

Re: Friends cant hear me when I ring them.

bristolian — Thu, 24 Aug 2023 19:17:42 GMT

Can other people hear you when they call you, or are only calls from particular friends affected?

Is this a permanent loss of outgoing audio on the call, or does it come & go? Does VoLTE (Android) or 4G-calling (Apple) show on your phone's screen when this happens?

You can report call problems using the "check status" option on the website tool, followed by "report a problem"

https://coverage.ee.co.uk/coverage/ee