topic Re: Data in UAE in Mobile Services

Data in UAE

Judedoesntknow — Sun, 20 Aug 2023 05:43:12 GMT

Hi. I have been in Dubai for over a week now, I expected to receive a text saying “welcome to (insert country) as happens whenever I travel. But it is still yet to happen and I still have no service. I have roaming on and have tried all the usual fixes )turning phone off etc..)

Re: Data in UAE

Chris_B — Sun, 20 Aug 2023 07:00:16 GMT

@Judedoesntknow If you have no service then you’re not going to receive anything you need a signal to receive. Is roaming enabled on your EE account? With this enabled you’ll have a signal to make/receive calls/texts. Sounds like roaming isn’t enabled on your EE account, but have you tried a manual network search?

Re: Data in UAE

Judedoesntknow — Sun, 20 Aug 2023 07:49:30 GMT

Hi Chris thanks for your response. I have tried manual network search and I’ve tried connecting to all networks to no avail. I believe roaming is enabled, but if you could tell me how to confirm this I’d appreciate it greatly.

Re: Data in UAE

bristolian — Sun, 20 Aug 2023 08:30:11 GMT

Roaming is what enables your phone to connect to foreign networks, it is normally activated by texting ROAMING to 150 before leaving the UK, a text message confirmation is then sent.

If you didn't do this, then you'll need to contact EE CS by another means.