topic Re: Re: SMS not received while I'm roaming in India in Mobile Services

Re: SMS not received while I'm roaming in India

APANT — Fri, 11 Aug 2023 12:12:49 GMT

I am in India now and have the same issue. My bank cannot seem to send texts to me. I used to receive texts in the beginning, but since then has stopped. The network search has been set to Automatic. I have not set data roaming, not sure if I have to as am not looking to use the mobile for data. The device is Samaung Galaxy S8.

Thanks

Re: Re: SMS not received while I'm roaming in India

James_B — Fri, 11 Aug 2023 12:18:28 GMT

Hi @APANT,

Welcome to the EE Community. 🙂

Are you able to receive texts from other senders @APANT?

James

Re: Re: SMS not received while I'm roaming in India

APANT — Sat, 12 Aug 2023 05:45:39 GMT

Hi @James_B , I could successfully send messages from my office (UK) phone , but failed to do so from my India phone. All I get is a "Delivery failed" alert.

Thanks

Re: Re: SMS not received while I'm roaming in India

Leanne_T — Sat, 12 Aug 2023 06:44:02 GMT

Thanks @APANT

Can you make and receive calls using the EE SIM?

Is the SIM card pay as you go or pay monthly?

Leanne

Re: Re: SMS not received while I'm roaming in India

APANT — Wed, 16 Aug 2023 16:01:20 GMT

It is a monthly SIM. And yes, I am receiving calls and text messages on the phone.

Thanks

Ajith

Re: Re: SMS not received while I'm roaming in India

Christopher_G — Wed, 16 Aug 2023 17:51:02 GMT

Have you tried changing the network selection to manual and trying a different available network, @APANT?

Chris