topic Re: Roaming in Japan in Mobile Services

Roaming in Japan

ASM666 — Sat, 01 Apr 2023 01:19:16 GMT

I'm wanting to receive text messages in Japan. I've arrived and roaming seems to be on, data off, connected to WiFi but nothing coming through

Re: Roaming in Japan

ASM666 — Sat, 01 Apr 2023 01:28:19 GMT

Been playing around with networks and don't seem to be able to connect to any

Re: Roaming in Japan

James_B — Sat, 01 Apr 2023 08:52:29 GMT

Hi @ASM666,

Welcome to the EE Community. 🙂

Did you text ROAMING to 150 to activate roaming before you travelled?

James

Re: Roaming in Japan

ASM666 — Sat, 01 Apr 2023 08:58:21 GMT

Thanks. No but I've used it in the past and I didn't before going to France last year when it worked fine

Re: Roaming in Japan

bristolian — Sat, 01 Apr 2023 08:59:47 GMT

What's your basis for thinking that "roaming seems to be on" - does your phone show signal indicators of a Japanese network?

This is an account-level function which enables your phone to connect to foreign networks, and would have been enabled by texting ROAMING as advised above.

WiFi-calling isn't supported abroad.

Re: Roaming in Japan

ASM666 — Sat, 01 Apr 2023 12:48:20 GMT

Thanks. Sounds from advice above that I should text roaming each time I go abroad even though the EE website doesn't suggest it is necessary.

Re: Roaming in Japan

IJMG — Wed, 16 Aug 2023 15:23:32 GMT

Hi - I'm in Singapore and have paid for a 7 day package for 300 MG of data. But after 6 hours still saying 'waiting'. Any way I can get the data I paid for?

Re: Roaming in Japan

Christopher_G — Wed, 16 Aug 2023 15:32:50 GMT

Hi @IJMG

Welcome to the community

Does your phone have a signal? Are you able to make calls and send texts?

Chris