topic Re: Use my phone in Australia in Mobile Services

Use my phone in Australia

Mick118 — Fri, 11 Aug 2023 08:54:55 GMT

I want to add on the option to use my phone while I’m on holiday in Australia

Re: Use my phone in Australia

Christopher_G — Fri, 11 Aug 2023 09:32:20 GMT

Welcome to the community.

There are two things to make sure you do before you go. The first is to text ROAMING to 150 to make sure your SIM is set up for international roaming.

The second thing to check is the roaming charges and add-ons that are available for the country that you're travelling to here: Roaming Costs - Australia.

Chris

Re: Use my phone in Australia

XRaySpeX — Fri, 11 Aug 2023 13:32:50 GMT

As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £15 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/australia.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.