topic Re: Roaming with Apple Watch in Mobile Services

Roaming with Apple Watch

leestephens1088 — Thu, 03 Aug 2023 09:47:04 GMT

My Apple Watch (cellular ) is on a paired contract with my phone. When in Europe will I get two daily charges (Phone and Watch) or will it just be my phone charged daily?? Thanks

Re: Roaming with Apple Watch

Chris_B — Thu, 03 Aug 2023 11:07:07 GMT

@leestephens1088 The watch will not work with cellular when roaming it’s for UK usage only. The watch has its own contract and has not todo with your iPhone contract. Your watch will still connect to the iPhone via Bluetooth. There is no roaming add on for the watch

Re: Roaming with Apple Watch

vancouverbrit — Mon, 28 Aug 2023 18:40:36 GMT

WHEN is EE going to support roaming on Apple Watch? Don’t tell me I need my phone. Tell me WHEN you’re going to support the Apple Watch feature which other mobile companies have supported for months.

Re: Roaming with Apple Watch

vancouverbrit — Mon, 28 Aug 2023 18:42:01 GMT

This is wrong. Roaming is supported on Apple Watches. It is EE which is refusing to enable the function for customers.

Re: Roaming with Apple Watch

Chris_B — Mon, 28 Aug 2023 20:12:33 GMT

@vancouverbrit Any device that has a sim can roam but the network has to support that service when roaming. Incase you didn’t read all the information that apple provides it does state this. So regardless of what the watch can do it doesn’t mean it has to have this feature. Just like a number of countries don’t not have FaceTime on the iPhone.

Re: Roaming with Apple Watch

vancouverbrit — Mon, 28 Aug 2023 20:19:42 GMT

Thanks but not an answer. I’m asking when EE will enable the service.

Re: Roaming with Apple Watch

Chris_B — Mon, 28 Aug 2023 20:41:46 GMT

@vancouverbrit There is no set date to when this will happen that I’m aware of . When/if EE are ready they will announce it and you’ll not get a heads up on when this might be so until they do that’s if they do you’ll have to wait, there is no point in asking for a date as you’ll not get one.

Re: Roaming with Apple Watch

DOnChocolat — Sun, 10 Sep 2023 07:21:42 GMT

Almost a year ago when the Ultra was released I asked this question and was told EE would support it and to watch for announcements.

No announcement ever came.

The lack of communication and slow development of updates is why I am now winding down my own personal 7 EE lines, and my 20 EE business lines with a view to moving to another network.

Re: Roaming with Apple Watch

Chris_B — Sun, 10 Sep 2023 07:32:48 GMT

@DOnChocolat as stated EE haven’t given a date on when this might happen so why are you expecting anything about it because it’s now almost 1 year since you got a smart watch.

Who did you ask about this when you purchased the watch ? No one within customer services would have had any knowledge on this unless it was about to happen.

Re: Roaming with Apple Watch

goodbyenine — Mon, 15 Jul 2024 10:15:28 GMT

To be fair, we are in the dark ages here. Come on EE!

Re: Roaming with Apple Watch

DOnChocolat — Sat, 14 Sep 2024 09:28:59 GMT

When the cellular watch was first announced at the Apple event they showed a screen with all the networks supporting roaming on Apple Watch. O2 was shown from memory but not EE.

i remember asking EE on here and elsewhere and being told it was ‘coming soon’ and to keep an eye out for announcements.

Fast forward several years and there’s still no apparent progress and no update.

Re: Roaming with Apple Watch

Chris_B — Tue, 24 Sep 2024 20:21:55 GMT

@DOnChocolat cellular only applies to the series 3 and later and EE sold that watch from launch day and Apple have never shown what networks support roaming on the Apple Watch.

o2 also do not support roaming on the Apple Watch and never have.

From o2 own website about an Apple watch

The cellular functions of your Apple Watch won’t work abroad. This means that if you move out of range with your iPhone (about 10 metres), you won’t be able to make calls, send messages or use data through your Watch.

But you can use your Apple Watch abroad as normal when it’s in range with your iPhone and your iPhone is set up for international roaming.

Re: Roaming with Apple Watch

Matt_124 — Wed, 25 Sep 2024 00:18:22 GMT

In fairness, I can back up what @DOnChocolat is saying here in regards to the Apple Watch Series 8 presentation in 2022 where they announced International Roaming on Apple Watch and they did show a list of providers. Included on that graphic were Three, Vodafone and O2.

But from my research none of these providers (at least in their UK businesses) seem to have been able to get it working. I could be wrong. It would appear that if it was something networks in the UK could support, they would have done so already.

Video available on "CNET Highlights" YouTube Channel, "Apple Watch Series 8 Revealed" at 9m41s.