topic Re: Been charged for data roaming in Cyprus in Mobile Services

Been charged for data roaming in Cyprus

hawkerpaul — Wed, 02 Aug 2023 17:11:06 GMT

I have a family plan of 3 phones and have had this for as long as I can remember.

However on our recent holiday to Cyprus, myself and my wife were not charged at all, however, my son's phone was charged £2.29 a day for data roaming.

Why is this please?

We've been to Cyprus on many occasions during our time with EE and have never been charged for data.

Thanks

Paul

Re: Been charged for data roaming in Cyprus

Chris_B — Wed, 02 Aug 2023 17:28:21 GMT

@hawkerpaul Roaming isn’t included with your contracts and hasn’t been since 7th July 2021. So if you got a new contract after this date you’ll be charged for roaming for a day rate ( you have been ) or you purchase a roaming add on so you don’t get charged the daily rate. That add on is £15 per month and you cancel this when you are back in the UK