https://community.ee.co.uk/t5/Mobile-Services/Using-my-phone-in-Canada/m-p/1280452#M30355 <UL><LI>I have purchased roaming and my calls will not allow me to make any calls.</LI></UL> Wed, 02 Aug 2023 14:03:33 GMT YvieJ 2023-08-02T14:03:33Z https://community.ee.co.uk/t5/Mobile-Services/Using-my-phone-in-Canada/m-p/1280452#M30355 <UL><LI>I have purchased roaming and my calls will not allow me to make any calls.</LI></UL> Wed, 02 Aug 2023 14:03:33 GMT https://community.ee.co.uk/t5/Mobile-Services/Using-my-phone-in-Canada/m-p/1280452#M30355 YvieJ 2023-08-02T14:03:33Z https://community.ee.co.uk/t5/Mobile-Services/Using-my-phone-in-Canada/m-p/1280480#M30361 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3891963">@YvieJ</a></SPAN>&nbsp;</P> <P>Thanks for coming here.&nbsp;</P> <P>Do you have a pay as you go or pay monthly account?&nbsp;</P> <P>Can you send texts?&nbsp;</P> <P>Leanne <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 02 Aug 2023 14:58:06 GMT https://community.ee.co.uk/t5/Mobile-Services/Using-my-phone-in-Canada/m-p/1280480#M30361 Leanne_T 2023-08-02T14:58:06Z https://community.ee.co.uk/t5/Mobile-Services/Using-my-phone-in-Canada/m-p/1280550#M30370 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3891963">@YvieJ</a>&nbsp;, if on pay monthly, did you make sure that roaming is enabled on your account? Buying a roaming add-on does not enable roaming on your account, you have to enable it.</P> <P>Have you tried rebooting your phone? Also try a manual search for a network.</P> Wed, 02 Aug 2023 16:47:34 GMT https://community.ee.co.uk/t5/Mobile-Services/Using-my-phone-in-Canada/m-p/1280550#M30370 Schockwave 2023-08-02T16:47:34Z