topic Roaming package in Mobile Services

Roaming package

Pennymc — Tue, 25 Jul 2023 10:09:02 GMT

I’ve bought the wrong roaming package for my holiday! I only have wi fi, any idea how I can contact EE as messaging in the app won’t connect? Thanks for any advice

Re: Roaming package

Leanne_T — Tue, 25 Jul 2023 12:43:14 GMT

Hi @Pennymc

Thanks for coming here.

Are you on pay as you go or pay monthly?

Where are you roaming?

Leanne 🙂

Re: Roaming package

bristolian — Tue, 25 Jul 2023 16:40:52 GMT

What makes you think the wrong roaming package is your issue? Whatever billing add-on you have, its purpose is to reduce the cost of roaming.

it's separate from enabling roaming which is FOC but required to allow access to foreign networks.