https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276760#M29833 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3862316">@Alangelus</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'd recommend contacting our <A href="https://ee.co.uk/contact-ee" target="_blank">Technical Support Team</A> who can take a look at this at an account level for you.</P> <P>They'll be happy to help.</P> <P>James</P> Sun, 23 Jul 2023 07:16:54 GMT James_B 2023-07-23T07:16:54Z https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276739#M29832 <P>About 2 weeks ago I received a voicemail that I saved but did not delete. After the 7 days it automatically deleted itself but the voicemail notification icon had not disappeared. I went into my voicemails and it said I had no voicemails at all, but the icon remained.</P><P>A quick Google search on how to get rid of it took me to Samsung's page (I have a Galaxy S8) and it suggested clearing the data and cache from my call settings, which did get rid of the icon....temporarily.</P><P>Again today, the notification and icon showed up but I had no missed calls. I dialled the voicemail which again said I had no messages. My wife suggested leaving a new voicemail so I could listen to it and delete it to see if that "reset" my voicemail.</P><P>She called me, waited for voicemail and left a message. I had the missed call notification but not the usual voicemail text. So I called voicemail again but despite me literally hearing her leave a mail, the voicemail said I still had no messages.</P><P>Is the voicemail now permanently broken and somehow I am no longer able to receive voicemails just because I saved but did not delete the mail from a couple weeks ago?</P><P>Please advise on a fix because I tried to text VM OFF to 150 to turn it off and back on again, but got the reply "We've had a problem with your request, please try again a little later".</P> Sat, 22 Jul 2023 23:38:18 GMT https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276739#M29832 Alangelus 2023-07-22T23:38:18Z https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276760#M29833 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3862316">@Alangelus</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>I'd recommend contacting our <A href="https://ee.co.uk/contact-ee" target="_blank">Technical Support Team</A> who can take a look at this at an account level for you.</P> <P>They'll be happy to help.</P> <P>James</P> Sun, 23 Jul 2023 07:16:54 GMT https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276760#M29833 James_B 2023-07-23T07:16:54Z https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276806#M29835 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3862316">@Alangelus</a>&nbsp;</P> <P>Restarting your device normally fixes the issue.&nbsp;</P> <P>Thanks&nbsp;</P> Sun, 23 Jul 2023 09:59:03 GMT https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276806#M29835 Northerner 2023-07-23T09:59:03Z https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276811#M29837 <P>Yeah I'm pretty technically minded so have already tried all the bog standard, bargain basement "fixes" such as 'turn it off and on again'.</P> Sun, 23 Jul 2023 10:22:11 GMT https://community.ee.co.uk/t5/Mobile-Services/Voicemail-not-working/m-p/1276811#M29837 Alangelus 2023-07-23T10:22:11Z