topic Re: Roaming in Mobile Services

Roaming

Loubielou153 — Sat, 22 Jul 2023 19:58:08 GMT

Re: Roaming

XRaySpeX — Sat, 22 Jul 2023 20:00:17 GMT

@Loubielou153 : Are you or are you not? Please explain your issue & circumstances in greater detail so we may be able to help you with it.

Re: Roaming

Loubielou153 — Sat, 22 Jul 2023 20:03:26 GMT

I can currently roam for free on my existing EE contract. I am due an upgrade, so would this mean that I lose the ability to roam for free when I upgrade? If I switch to a SIM only contract, would I lose the ability to roam for free with that?

Re: Roaming

bristolian — Sat, 22 Jul 2023 20:06:26 GMT

When you say "due an upgrade", this presumably means you're out of your minimum term and entitled to upgrade - there's no compulsion to do so.

The current chargeable EU roaming regime applies to any new plan taken out. So the answer to your question is yes - if you change your plan (whether a handset plan or a SIM-only, is immaterial), then the new daily charge will apply.

Re: Roaming

XRaySpeX — Sat, 22 Jul 2023 20:08:25 GMT

@Loubielou153 : Yes. Same goes for SIM-Only contracts. Roaming charges in EU apply to all contracts, incl. upgrades, taken after 07/07/21.