topic Feature request: Map of EE WiFi coverage boost hotspots in Mobile Services

Feature request: Map of EE WiFi coverage boost hotspots

Theo77 — Thu, 20 Jul 2023 15:49:43 GMT

I have found the EE WiFi coverage boost hotspots really helpful in areas of poor coverage, but I would like a way to locate my nearest hotspot. I understand these are sometimes residential BT WiFi hotspots so privacy is an issue but an approximate location would still be useful. Are there any plans to either integrate a map of these into the My EE app or add an option to search for these at btwifi.co.uk/find

Re: Feature request: Map of EE WiFi coverage boost hotspots

Christopher_G — Thu, 20 Jul 2023 17:46:41 GMT

Hi @Theo77

Welcome to the community.

Your phone will automatically connect to these hotspots if you have WiFi Boost set up. I'm not aware of any plans for a map, but that's a great suggestion.

Chris

Re: Feature request: Map of EE WiFi coverage boost hotspots

Theo77 — Thu, 20 Jul 2023 19:09:53 GMT

Hi @Christopher_G, In the article you linked it says that Pay as you go customers can access it whereas pay monthly customers can only access WiFi on the Underground. I am a pay monthly customer and can access this so can you please let the relevant team know that this article needs updating?

Re: Feature request: Map of EE WiFi coverage boost hotspots

Theo77 — Thu, 20 Jul 2023 19:12:02 GMT

It says

If you're an EE pay monthly customer with a WiFi-enabled device, you can get WiFi on the London Underground, unless your account is in arrears or has been classified as a bad debt.

and

If you're an EE pay as you go customer with a WiFi-enabled device, you can get WiFi on the London Underground and in 150,000 locations across the UK if you've topped up your account with at least £5 within the last 30 days. You'll need to text

Re: Feature request: Map of EE WiFi coverage boost hotspots

Leanne_T — Fri, 21 Jul 2023 06:44:32 GMT

Morning @Theo77

Thanks for sharing, we will certainly feed this back to the relevant team to see if the Help page can be updated 🙂

Leanne.

Re: Feature request: Map of EE WiFi coverage boost hotspots

StevenJames — Sun, 12 Nov 2023 09:32:57 GMT

This would be great but my phone does not allow me to save the EE WiFi-Auto settings unless it connects to that WiFi so it would be useful to know where there is one so that I can set it up when in the area.

Re: Feature request: Map of EE WiFi coverage boost hotspots

Yogizer — Sat, 24 Aug 2024 16:14:36 GMT

Found this. https://ee-wifi.ee.co.uk/public/ee/find/index.htm

Re: Feature request: Map of EE WiFi coverage boost hotspots

XRaySpeX — Tue, 27 Aug 2024 21:26:35 GMT

@Yogizer : WiFi Coverage Boost is only a sub-set of EE WiFi.