https://community.ee.co.uk/t5/Mobile-Services/My-phones-not-working-abroad/m-p/1273065#M29360 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3123011">@biggreg88</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Are you on contract or pay as you go? As well as choosing an add-on, you need to activate the SIM for roaming abroad. Did you do that before leaving the UK?</P> <P>Chris</P> Mon, 10 Jul 2023 11:10:40 GMT Christopher_G 2023-07-10T11:10:40Z https://community.ee.co.uk/t5/Mobile-Services/My-phones-not-working-abroad/m-p/1273043#M29355 <P>I’ve purchased the roaming add on and I still can’t use my phone for some reason to make calls&nbsp;</P> Mon, 10 Jul 2023 09:14:17 GMT https://community.ee.co.uk/t5/Mobile-Services/My-phones-not-working-abroad/m-p/1273043#M29355 biggreg88 2023-07-10T09:14:17Z https://community.ee.co.uk/t5/Mobile-Services/My-phones-not-working-abroad/m-p/1273065#M29360 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3123011">@biggreg88</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Are you on contract or pay as you go? As well as choosing an add-on, you need to activate the SIM for roaming abroad. Did you do that before leaving the UK?</P> <P>Chris</P> Mon, 10 Jul 2023 11:10:40 GMT https://community.ee.co.uk/t5/Mobile-Services/My-phones-not-working-abroad/m-p/1273065#M29360 Christopher_G 2023-07-10T11:10:40Z