topic Re: EE no signal in Lithuania in Mobile Services

EE no signal in Lithuania

LauraFlis — Mon, 10 Jul 2023 06:48:55 GMT

Hello, I am in Lithuania and I have no signal. I tried to connect manually to providers, but no luck. Without signal I can’t use my roaming. I’ve also rebooted my phone, tried to remove the Sim an place it back but nothing works. Are there any issues with EE in Lithuania? Any help would be appreciated

Re: EE no signal in Lithuania

Christopher_G — Mon, 10 Jul 2023 07:17:03 GMT

Hi @LauraFlis

Welcome to the community.

Is your SIM card a pay as you go SIM or pay monthly contract?

Chris

Re: EE no signal in Lithuania

Chris_B — Mon, 10 Jul 2023 07:18:22 GMT

@LauraFlis are you on contract or pay-as-you-go or contract? Did you enable roaming if your on contract This is done by texting ROAMING to 150. If your on PAYG please see THIS

Re: EE no signal in Lithuania

LauraFlis — Mon, 10 Jul 2023 08:42:14 GMT

It’s pay monthly SIM

Re: EE no signal in Lithuania

LauraFlis — Mon, 10 Jul 2023 08:43:09 GMT

Hello Chris, it’s Pay Monthly and yes, I have enabled my roaming

Re: EE no signal in Lithuania

Christopher_G — Mon, 10 Jul 2023 09:06:27 GMT

Are you in an area where you know there is good coverage, @LauraFlis?

What actually happens when you search for available networks?

Chris

Re: EE no signal in Lithuania

LauraFlis — Mon, 10 Jul 2023 15:21:15 GMT

Yes, coverage is great. I’ve put my Sim to another persons phone and it is working just fine. Would you think it’s something to do with my phone? I have iPhone 11

Re: EE no signal in Lithuania

LauraFlis — Mon, 10 Jul 2023 15:23:07 GMT

Thats when I search manually

Re: EE no signal in Lithuania

Leanne_T — Mon, 10 Jul 2023 15:30:21 GMT

Which network showed when the SIM was in another phone? @LauraFlis

Can you try and connect to the same one?

Leanne.

Re: EE no signal in Lithuania

XRaySpeX — Mon, 10 Jul 2023 15:35:37 GMT

How have you enabled roaming? By texting ROAMING to 150 while in UK is only way to do so.

Re: EE no signal in Lithuania

bristolian — Mon, 10 Jul 2023 16:37:16 GMT

@LauraFlis wrote:

I’ve put my Sim to another persons phone and it is working just fine. Would you think it’s something to do with my phone? I have iPhone 11

You could also try putting that person's SIM in your phone, but this test is self-evidently demonstrating that there is an issue with your phone.