topic Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA? in Mobile Services

Re: Why am I being charged for making calls to the UK on WiFi from the USA?

Kieran180401 — Fri, 07 Jul 2023 21:48:39 GMT

Hi I made a call to USA by mistake without thinking it will cost and I changed my number yesterday cause they kept calling will I still be charged it was a 25 min phone call

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

XRaySpeX — Fri, 07 Jul 2023 23:14:06 GMT

@Kieran180401 : Yes, you made an International Call on your (old) no.

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

EssexBoyEE — Fri, 07 Jul 2023 23:26:13 GMT

You only get charged extra for Out Going Calls to the USA, any incoming Calls to your Mobile are not charged to you, the Caller pays the cost, this the same for both Cell phone Calls over the Mobile Network or using Mobile WiFi.

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

Kieran180401 — Fri, 07 Jul 2023 23:29:14 GMT

What if I called them and they didn’t answer and it went to voice mail does it still charge

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

XRaySpeX — Fri, 07 Jul 2023 23:33:26 GMT

If it goes to VM you are still charged. A connection has been made.

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

Kieran180401 — Fri, 07 Jul 2023 23:46:58 GMT

What if it rings and I hang up does it still charge sorry about this I’m just worried

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

XRaySpeX — Fri, 07 Jul 2023 23:57:07 GMT

No, no connection is made.

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

Kieran180401 — Sat, 08 Jul 2023 00:02:16 GMT

Alright thank you I’m just worried

Re: Re: Why am I being charged for making calls to the UK on WiFi from the USA?

XRaySpeX — Sat, 08 Jul 2023 00:16:13 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you gonna make regular International Calls from UK, consider ...

International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, free on PAYG or £2 pm on contract, that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .