topic Re: Re: Going on holiday want to use phones abroad in Mobile Services

Re: Going on holiday want to use phones abroad

Habimeh — Fri, 07 Jul 2023 11:31:52 GMT

Going to Cyprus I would like to use my phone

Re: Re: Going on holiday want to use phones abroad

Leanne_T — Fri, 07 Jul 2023 11:56:16 GMT

Hi @Habimeh

Thanks for coming here.

Do you have a pay as you go or pay monthly account?

Leanne 🙂

Re: Re: Going on holiday want to use phones abroad

Northerner — Fri, 07 Jul 2023 12:01:34 GMT

Hi @Habimeh

https://ee.co.uk/help/help-new/roaming-costs/countries/cyprus

To add to @Leanne_T question just watch out if you are going to the North or near the border as you might accidentally connect to the North which is Turkey and not included in your EU roaming.

Thanks

Re: Re: Going on holiday want to use phones abroad

XRaySpeX — Fri, 07 Jul 2023 15:23:31 GMT

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.

On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.