topic Re: Receiving a call in Mobile Services

Receiving a call

rayman385 — Thu, 06 Jul 2023 12:45:20 GMT

Will I be charged for receiving a call from UK whilst in Spain?

Re: Receiving a call

Chris_B — Thu, 06 Jul 2023 12:46:40 GMT

@rayman385 No.

Re: Receiving a call

rayman385 — Thu, 06 Jul 2023 12:52:35 GMT

Ta what do I need to set my phone to?

Re: Receiving a call

XRaySpeX — Thu, 06 Jul 2023 12:52:38 GMT

@rayman385 : Are you on contract or PAYG?

Re: Receiving a call

rayman385 — Thu, 06 Jul 2023 12:55:12 GMT

I'm on sim only deal

Monthly contract

Re: Receiving a call

Leanne_T — Thu, 06 Jul 2023 13:27:41 GMT

Hi @rayman385

You can find out costs for using your phone in Spain on our Roaming Costs Help page.

Please text ROAMING to 150 before travelling to make sure you're phone is set up to use abroad 🙂

Leanne.

Re: Receiving a call

XRaySpeX — Thu, 06 Jul 2023 14:33:25 GMT

You will effectively pay for receiving a call while in Spain. It will count as using part of your UK allowance on that day & so you will be charged £2.29 for that day even if you do nowt else.