topic Re: Roaming in France in Mobile Services

Roaming in France

crosses44 — Tue, 04 Jul 2023 10:19:28 GMT

Hi. Wondering if anyone can advise please, my daughter will be working in France for around six months from this autumn. Will she be able to use the ee roam abroad add on ? Does it have a limit on so many days usage ? What would be her best option (and cheapest as she’s a student!).
many thanks!

Re: Roaming in France

James_B — Tue, 04 Jul 2023 12:52:19 GMT

Hi @crosses44,

Welcome to the EE Community. 🙂

Please see the 'stable links' section on page 4 of pay monthly plan terms for further information on extended usage outside of the UK.

Hope this helps.

James

Re: Roaming in France

crosses44 — Tue, 04 Jul 2023 13:03:53 GMT

Thanks James for the info. So I now understand my daughter would only be able to use her allowance for about 2 months. Is EE able to provide any other add on or contract that would help her ? She’s in France for 3 months , home for Christmas and then returns for another 3 months and then back home.
many thanks

Re: Roaming in France

James_B — Tue, 04 Jul 2023 13:27:30 GMT

Hi @crosses44,

Sorry, we don't have any add-ons available for long stays outside of the country.

You would be contacted directly before any surcharges were applied to the account.

James

Re: Roaming in France

crosses44 — Tue, 04 Jul 2023 13:49:52 GMT

Thanks James for your reply. When you talk about surcharges how much would they be ? Applied daily ,weekly or monthly?
many thanks

Re: Roaming in France

James_B — Tue, 04 Jul 2023 15:18:52 GMT

Hi @crosses44,

Please see page 14 of the EE pay monthly standard and non-standard price guide - 31 March 2022.

Hope this helps.

James

Re: Roaming in France

XRaySpeX — Tue, 04 Jul 2023 15:15:26 GMT

Rather see p14 for Stable Links surcharges.

Re: Roaming in France

James_B — Tue, 04 Jul 2023 15:18:20 GMT

Thanks for the correction @XRaySpeX 🙂

James

Re: Roaming in France

crosses44 — Tue, 04 Jul 2023 15:33:39 GMT

Many thanks for the help

Re: Roaming in France

XRaySpeX — Tue, 04 Jul 2023 15:35:16 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.