topic Iv been cut off any being put bk on im currently ib hospital recovery from cance in Mobile Services

Iv been cut off any being put bk on im currently ib hospital recovery from cance

Daveholden — Mon, 03 Jul 2023 19:22:48 GMT

Re: Iv been cut off any being put bk on im currently ib hospital recovery from cance

Schockwave — Mon, 03 Jul 2023 20:34:09 GMT

Welcome to the community,

Sorry to hear this, hope you will be better soon.

Why were you cut off? Did you not keep up with payments? You did not say whether you are on a monthly contract or pay as you go.

Unfortunately this is not customer service, but a public forum with no account access, so you would have to discuss this with customer service.

Re: Iv been cut off any being put bk on im currently ib hospital recovery from cance

Leanne_T — Tue, 04 Jul 2023 07:13:42 GMT

Hi @Daveholden

I am very sorry to hear this and hope you're recovery is going well.

If you have a pay monthly account with us, you can message one of our mobile care team using the get in touch page here, they can certainly take a look at the account for you and see what they can do to help.

Thanks 🙂

Leanne.