topic Re: photo/video text message in Mobile Services

photo/video text message

LucyH7 — Tue, 30 Aug 2022 19:56:22 GMT

I received a text regarding a photo/video which was supposed to be from a close relative. I was an idiot and filled in my password. Moments later someone was trying to change my Amazon password. Have now changed all of my passwords, I hope this is sufficient!

Re: photo/video text message

Northerner — Tue, 30 Aug 2022 20:56:47 GMT

Hi @LucyH7

You should make sure you have two stage authentication activated on any account.

Thanks

Re: photo/video text message

LucyH7 — Wed, 31 Aug 2022 06:43:14 GMT

Thank you, I'll check that out.

Re: photo/video text message

aweiss114feisal — Mon, 03 Jul 2023 14:43:19 GMT

I have received video message how can I view it

Re: photo/video text message

James_B — Mon, 03 Jul 2023 15:22:03 GMT

Hi @aweiss114feisal,

Welcome to the EE Community. 🙂

Did you receive a text message with a link to view it?

James

Re: photo/video text message

aweiss114feisal — Mon, 03 Jul 2023 15:32:18 GMT

yes

Re: photo/video text message

James_B — Mon, 03 Jul 2023 16:30:12 GMT

Hi @aweiss114feisal,

If you follow the link, you should be able to view your message using the password you received.

To setup your phone to receive photo messages directly, please download your settings from EE Setup (wdsglobal.com).

Hope this helps.

James