https://community.ee.co.uk/t5/Mobile-Services/I-gave-Roaming-as-a-smart-benefit-Im-in-italy-and-wont-let-me/m-p/1270744#M29010 Sun, 02 Jul 2023 07:47:42 GMT Tiinytears 2023-07-02T07:47:42Z https://community.ee.co.uk/t5/Mobile-Services/I-gave-Roaming-as-a-smart-benefit-Im-in-italy-and-wont-let-me/m-p/1270744#M29010 Sun, 02 Jul 2023 07:47:42 GMT https://community.ee.co.uk/t5/Mobile-Services/I-gave-Roaming-as-a-smart-benefit-Im-in-italy-and-wont-let-me/m-p/1270744#M29010 Tiinytears 2023-07-02T07:47:42Z https://community.ee.co.uk/t5/Mobile-Services/I-gave-Roaming-as-a-smart-benefit-Im-in-italy-and-wont-let-me/m-p/1270755#M29011 <P>The Smart Benefit is just a billing add-on to help reduce the cost of roaming.</P> <P>Did you text ROAMING to 150 before leaving the UK? That enables the roaming facility which then allows your phone to connect to foreign networks. Your symptoms suggest you don't have a connection to any Italian networks.</P> <P>If roaming isn't active, you will need to contact EE CS from another phone or potentially a web-calling app, to do so.</P> Sun, 02 Jul 2023 08:21:21 GMT https://community.ee.co.uk/t5/Mobile-Services/I-gave-Roaming-as-a-smart-benefit-Im-in-italy-and-wont-let-me/m-p/1270755#M29011 bristolian 2023-07-02T08:21:21Z