topic Re: international calling in Mobile Services

international calling

neilbirchall — Thu, 23 Feb 2023 14:39:56 GMT

I am on a pay monthly contract. How can I find out if I can make international calls from the uk and also make calls when I am abroad?

Re: international calling

Christopher_G — Thu, 23 Feb 2023 16:53:01 GMT

Hi @neilbirchall

Welcome to the community.

If you text ROAM to 150, it will let you know if you're set up for international calling and international roaming. If you're not, it will tell you what to do to set it up.

Chris

Re: international calling

HKWrighty — Mon, 27 Mar 2023 13:16:12 GMT

That has confirmed roaming but the reply to the sms made no mention of international calling

Re: international calling

James_B — Mon, 27 Mar 2023 13:32:58 GMT

Hi @HKWrighty,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to check international calling is active if you get in touch.

Thanks

James

Re: international calling

LugusLuna — Fri, 30 Jun 2023 13:24:09 GMT

This only returns information about international roaming, it doesn't provide any information about international calling (i.e., calling to other countries from within the UK).

Re: international calling

Katie_B — Fri, 30 Jun 2023 13:41:59 GMT

Hi @LugusLuna.

To find out about our best add-ons simply text CALL and the name of the country you'd like to call to 150. For example CALL SPAIN to 150.

You can find more information about discounted add-ons HERE.

Katie

Re: international calling

XRaySpeX — Fri, 30 Jun 2023 18:47:49 GMT

@LugusLuna : International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, free on PAYG or £2 pm on contract, that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .

Re: international calling

MIHIR_2010 — Thu, 14 Mar 2024 09:31:47 GMT

Not getting it infor to make international call or received international call

Re: international calling

James_B — Thu, 14 Mar 2024 10:46:09 GMT

Hi @MIHIR_2010,

Welcome to the EE Community. 🙂

Are you having problems with calls when travelling outside of the UK or calling abroad from the UK?

James