topic Re: Having problem with signal on my phone. Can you assist? in Mobile Services https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268597#M28618 <P>What are the problems you're having?</P> Mon, 26 Jun 2023 21:13:13 GMT bristolian 2023-06-26T21:13:13Z Having problem with signal on my phone. Can you assist? https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268590#M28617 Mon, 26 Jun 2023 20:46:59 GMT https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268590#M28617 Jesu_tofunmi 2023-06-26T20:46:59Z Re: Having problem with signal on my phone. Can you assist? https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268597#M28618 <P>What are the problems you're having?</P> Mon, 26 Jun 2023 21:13:13 GMT https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268597#M28618 bristolian 2023-06-26T21:13:13Z Re: Having problem with signal on my phone. Can you assist? https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268626#M28622 <P>The problem with my phone is that, it does not have signal to use as either Wifi or internet connection. Hence, making my phone useless to carry about nowadays.</P><P>I would like to know, if this requires more storage or if this is occuring as a result of the screen being damaged or because EE installed a new mast in our area of recent?</P><P>In addition, I have an 32GB SD card encrypted on my phone, but does not work. Hence, it kept saying it is formatted. Can you EE community advise or help me at this stage to get the best using of my phone as before?</P><P>&nbsp;</P><P>I look forward to your response later. I am off to bed now!</P> Mon, 26 Jun 2023 22:44:28 GMT https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268626#M28622 Jesu_tofunmi 2023-06-26T22:44:28Z Re: Having problem with signal on my phone. Can you assist? https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268628#M28623 <P>no signal icon kept showing on my phone and not getting the best usage of my phone as `before. Is this as a result of EE installing a new mast in my area or is it the new router modem that is causing this?</P><P>I need help fast.</P> Mon, 26 Jun 2023 22:46:16 GMT https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268628#M28623 Jesu_tofunmi 2023-06-26T22:46:16Z Re: Having problem with signal on my phone. Can you assist? https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268665#M28630 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1893554">@Jesu_tofunmi</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Does the <A href="https://coverage.ee.co.uk/coverage/ee" target="_blank">Network Status Checker</A> report any problems in your area?</P> <P>What is the full error message you see when trying to access data from your memory card? What type of phone is it?</P> <P>James</P> Tue, 27 Jun 2023 06:47:54 GMT https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1268665#M28630 James_B 2023-06-27T06:47:54Z Re: Having problem with signal on my phone. Can you assist? https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1269002#M28702 <P>No signal on my phone. Hence I cannot use as frequent as before. Not happy with EE network anymore.</P><P>&nbsp;</P><P>I would have to leave when my contract ends.</P> Tue, 27 Jun 2023 19:24:05 GMT https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1269002#M28702 Jesu_tofunmi 2023-06-27T19:24:05Z Re: Having problem with signal on my phone. Can you assist? https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1269127#M28716 <P>Were you able to check the <A href="https://coverage.ee.co.uk/coverage/ee" target="_blank">Network Status Checker</A>, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1893554">@Jesu_tofunmi</a></SPAN>?</P> <P>Chris</P> Wed, 28 Jun 2023 06:41:33 GMT https://community.ee.co.uk/t5/Mobile-Services/Having-problem-with-signal-on-my-phone-Can-you-assist/m-p/1269127#M28716 Christopher_G 2023-06-28T06:41:33Z