topic Re: Internet in Mobile Services

Internet

BartSiskin — Mon, 26 Jun 2023 11:13:10 GMT

Hi there,

I went to Poland for a holiday and it is looks like EE change the rules regarding roaming.

Since I landed I have received a message from EE that I need to buy a pack to get an access to my free data and minutes.

I have bought this pack for 10 quit for a 7 days and I still haven't got any connection with the network.

Can you advise what to do next?

Same phone for 4 years with the same settings. Last time have been in Poland in March and everything works fine then.

Re: Internet

Chris_B — Mon, 26 Jun 2023 11:18:23 GMT

@BartSiskin You now need to purchase a roaming add on with PAYG and you say you have done this, have you tried restarting the device since you purchased this add on ?

Re: Internet

BartSiskin — Mon, 26 Jun 2023 12:06:50 GMT

Sorted.

I have changed network in manual settings.

That helps.

Thanks