topic Re: Travelling to Italy in Mobile Services

Travelling to Italy

Davec607 — Fri, 23 Jun 2023 15:14:05 GMT

Hi,

I’m on a 30 day contract which renews every month.

I am travelling to Italy next month for 5 days, I would like to use the internet while I’m there. which roaming add on do I need to get and how do I get it?

thanks.

Re: Travelling to Italy

XRaySpeX — Fri, 23 Jun 2023 15:28:22 GMT

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.

On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

Re: Travelling to Italy

Davec607 — Fri, 23 Jun 2023 15:49:58 GMT

That’s great, thanks for your help.

Re: Travelling to Italy

XRaySpeX — Fri, 23 Jun 2023 15:58:19 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.