topic Re: Can't turn voicemail off in Mobile Services

Can't turn voicemail off

Bucket1963 — Sat, 17 Jun 2023 22:55:57 GMT

Why can't vm turn off

Just getting messages can't deal with request at moment

Re: Can't turn voicemail off

Bucket1963 — Sat, 17 Jun 2023 22:49:51 GMT

Why can't vm turn off

Just getting messages can't deal with request at moment

Re: Can't turn voicemail off

Leanne_T — Sun, 18 Jun 2023 07:19:27 GMT

Hi @Bucket1963

Thanks for coming here.

Are you in the UK?

Have you text VM OFF to 150?

Leanne 🙂

Re: Can't turn voicemail off

Billybean — Thu, 22 Jun 2023 17:28:35 GMT

im in the UK and txt VM OFF to 150 but keep getting message saying cant deal with now... been trying for two days??

Re: Can't turn voicemail off

Katie_B — Fri, 23 Jun 2023 06:46:05 GMT

Hi @Billybean.

If you are unable to switch your voicemail off by texting 150 please give us a call so our technical care team can switch this off for you.

The team will also be able to report the matter of not being able to text VM to 150 successfully.

Katie

Re: Can't turn voicemail off

Harvey102 — Mon, 26 Jun 2023 14:55:48 GMT

Hi leanne , I have just had tonspend 45 mins on the phone to you guys to just switch our voicemail off , this is ridiculous, EE obv know this is a problem as it seems to be on going, please get it sorted also I can't belive I have to call you back up once I get back from holiday to switch it back on in this day and age . We have had to many issues with EE in the past month and both considering changing providers