topic Re: Network coverage in Mobile Services

Network coverage

Andymumf — Thu, 22 Jun 2023 19:17:14 GMT

I am currently in Seattle, Washington and my mobile broadband device (MiFi) will not connect. It is fully charged, I have removed the sim card and reseated it. It worked perfectly in Canada and in Alaska but for some reason will not connect here.

Re: Network coverage

bristolian — Thu, 22 Jun 2023 20:21:15 GMT

Which network were you connected to in Canada & Alaska? And which network are you connected to now?

Re: Network coverage

Andymumf — Fri, 23 Jun 2023 01:26:13 GMT

Unfortunately as it is a dongle being used you can not see what network you
connect to - its whatever it picks up.

Re: Network coverage

Katie_B — Fri, 23 Jun 2023 07:00:43 GMT

Hello @Andymumf.

Do you have a phone with you which you can pop the SIM into?

How long have you been experiencing this issue?

Katie

Re: Network coverage

Andymumf — Sat, 24 Jun 2023 15:52:47 GMT

Thanks Katie, turns out the device is not compatible in this area according
to the nice guy in T Mobile in Downtown Seattle. Sim is now in my phone
and works OK.

Andy

Re: Network coverage

James_B — Sun, 25 Jun 2023 07:51:18 GMT

Thanks for the update @Andymumf

James