topic Re: Unsure about travel data pass abroad in Mobile Services

Unsure about travel data pass abroad

Bluedave1961 — Sun, 18 Jun 2023 13:27:10 GMT

I am in Turkey at present and before coming out here I texted and got confirmation of a travel data pass. I have had no problems until today when I have received a message saying I needed to purchase a roaming data add on to access the internet nd to text 500MBTDP to get 500MB for £7-84 lasting until midnight.

What is this all about, can anyone help me?

Re: Unsure about travel data pass abroad

Northerner — Sun, 18 Jun 2023 14:44:04 GMT

Hi @Bluedave1961

Turkey is outside of the EU, that price is correct:

https://ee.co.uk/mobile/international/travel-data-pass

Thanks

Re: Unsure about travel data pass abroad

XRaySpeX — Sun, 18 Jun 2023 15:03:11 GMT

But no reason to pack up after a few days. Once bought you are charged that amount only on the day you use data there.

Re: Unsure about travel data pass abroad

Leanne_T — Sun, 18 Jun 2023 16:01:01 GMT

Hi @Bluedave1961

Thanks for coming here.

Is the travel data pass still showing active in your My EE account, under add-ons?

Leanne.