topic Re: Data roaming in Mobile Services

Data roaming

DollyW6 — Sun, 18 Jun 2023 08:55:30 GMT

Hi I am in Bulgaria thought I was only going to be here for a week, I have extended it to 3 weeks. I only used the internet for 10 mins when I arrived on the 15th June (it was a very late arrival) looks like I have been charged for that 10 minutes! Am I better off getting data Roaming 'add on', or whatever it's called, for the time I am here rather than paying daily, and how much does it cost?

Re: Data roaming

Chris_B — Sun, 18 Jun 2023 09:15:11 GMT

@DollyW6 It’s data usage so yes you’ll be charged . Are you on contract or PAYG ? What ever your on purchasing a roam abroad pass will be cheaper. On PAYG it’s £10 per week on contract it’s £15 for 30 days. This also depends on how much you are going to use your device. If you intend on using it each day then the roaming pass will be cheaper if you’re only going to use it once or twice per week it’ll be cheaper not to have the roam abroad pass.

Re: Data roaming

DollyW6 — Sun, 18 Jun 2023 09:29:59 GMT

Hi Chris B 'Grand Master' ☺️ Yes I am on an EE contract and I will be using the internet almost every day. So do I text 'roam abroad pass' and does it automatically get added. I haven't been here 3 full days yet and my charges are already £6.03!

Re: Data roaming

Leanne_T — Sun, 18 Jun 2023 09:45:46 GMT

Hi @DollyW6

The Roam Abroad Pass would be active on your account within 24 hours.

Please see our How do I get the Roam Abroad Pass? Help page for more details.

Leanne.