https://community.ee.co.uk/t5/Mobile-Services/Roaming-in-USA/m-p/1265015#M28131 <P>Texting ROAMING to 150 is the method to enable international roaming - which is what allows a phone to connect to foreign networks. If this has not been done and the phone is now outside the UK, then you need to contact CS to resolve this.</P> <P>If roaming is enabled, then lack of connectivity may be a local issue - toggling flight mode and manually selecting an alternative network often resolves this.</P> <P>For the USA specifically, see also <A href="https://ee.co.uk/help/help-new/roaming-and-international/using-your-device-abroad/roaming-in-the-usa" target="_blank" rel="noopener">https://ee.co.uk/help/help-new/roaming-and-international/using-your-device-abroad/roaming-in-the-usa</A>&nbsp;</P> Sat, 17 Jun 2023 11:28:15 GMT bristolian 2023-06-17T11:28:15Z https://community.ee.co.uk/t5/Mobile-Services/Roaming-in-USA/m-p/1265009#M28130 <P>My daughter is in the USA and cannot access roaming. I have gone through to the helpline who said that roaming was adrive and have been waiting over 2 hours for technical services. Is there anything else I can do. Unfortunately we did not text ROAM 150 before she left UK. Would that matter. Thank you&nbsp;</P> Sat, 17 Jun 2023 10:59:23 GMT https://community.ee.co.uk/t5/Mobile-Services/Roaming-in-USA/m-p/1265009#M28130 vonners 2023-06-17T10:59:23Z https://community.ee.co.uk/t5/Mobile-Services/Roaming-in-USA/m-p/1265015#M28131 <P>Texting ROAMING to 150 is the method to enable international roaming - which is what allows a phone to connect to foreign networks. If this has not been done and the phone is now outside the UK, then you need to contact CS to resolve this.</P> <P>If roaming is enabled, then lack of connectivity may be a local issue - toggling flight mode and manually selecting an alternative network often resolves this.</P> <P>For the USA specifically, see also <A href="https://ee.co.uk/help/help-new/roaming-and-international/using-your-device-abroad/roaming-in-the-usa" target="_blank" rel="noopener">https://ee.co.uk/help/help-new/roaming-and-international/using-your-device-abroad/roaming-in-the-usa</A>&nbsp;</P> Sat, 17 Jun 2023 11:28:15 GMT https://community.ee.co.uk/t5/Mobile-Services/Roaming-in-USA/m-p/1265015#M28131 bristolian 2023-06-17T11:28:15Z