https://community.ee.co.uk/t5/Mobile-Services/I-have-paid-for-roaming-add-on-and-my-phone-is-not-working/m-p/1264627#M28041 Fri, 16 Jun 2023 11:26:38 GMT SachaWisdom 2023-06-16T11:26:38Z https://community.ee.co.uk/t5/Mobile-Services/I-have-paid-for-roaming-add-on-and-my-phone-is-not-working/m-p/1264627#M28041 Fri, 16 Jun 2023 11:26:38 GMT https://community.ee.co.uk/t5/Mobile-Services/I-have-paid-for-roaming-add-on-and-my-phone-is-not-working/m-p/1264627#M28041 SachaWisdom 2023-06-16T11:26:38Z https://community.ee.co.uk/t5/Mobile-Services/I-have-paid-for-roaming-add-on-and-my-phone-is-not-working/m-p/1264635#M28042 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3745081">@SachaWisdom</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Have yo tried restarting your phone and manually connecting to a different available network?</P> <P>Whereabouts are you?</P> <P>Chris</P> Fri, 16 Jun 2023 11:43:10 GMT https://community.ee.co.uk/t5/Mobile-Services/I-have-paid-for-roaming-add-on-and-my-phone-is-not-working/m-p/1264635#M28042 Christopher_G 2023-06-16T11:43:10Z https://community.ee.co.uk/t5/Mobile-Services/I-have-paid-for-roaming-add-on-and-my-phone-is-not-working/m-p/1264638#M28043 <P>In addition to the billing add-on, did you also enable international roaming before leaving the UK? This is normally done by texting ROAMING to 150 before travelling.</P> <P>Without this, your phone won't be able to connect to foreign networks and will cause the symptoms you describe.</P> Fri, 16 Jun 2023 11:48:26 GMT https://community.ee.co.uk/t5/Mobile-Services/I-have-paid-for-roaming-add-on-and-my-phone-is-not-working/m-p/1264638#M28043 bristolian 2023-06-16T11:48:26Z