topic Re: Problem internet in Mobile Services

Problem internet

Marcin27 — Wed, 14 Jun 2023 19:32:41 GMT

I have a roaming package for £20 50 GB everything is visible in the application but I do not have internet

Re: Problem internet

XRaySpeX — Wed, 14 Jun 2023 19:40:52 GMT

Where are you roaming?

Re: Problem internet

Marcin27 — Wed, 14 Jun 2023 19:44:41 GMT

Sweden. I've been here for a week. My phone turned off and after turning it back on, there is 4G coverage but there is no internet

Re: Problem internet

XRaySpeX — Wed, 14 Jun 2023 19:50:43 GMT

@Marcin27 : Did you receive a msg upon arrival telling you about the charges for roaming in EU on PAYG? Did you buy 1 of the roaming add-ons to be able to use your UK allowances there?

Re: Problem internet

Marcin27 — Wed, 14 Jun 2023 19:54:36 GMT

yes i got it. but the internet worked all week until today. I have a visible application package and GB available so. I have to pay extra from now on

Re: Problem internet

Marcin27 — Thu, 15 Jun 2023 18:33:18 GMT

I was unable to solve this problem. I still have no internet since yesterday despite the fact that there is 4G coverage on the phone. yes i tried to connect manually to 2 other networks

Re: Problem internet

James_B — Fri, 16 Jun 2023 11:41:40 GMT

Are calls and texts working @Marcin27?

James