Voicemail not working anymore

Malin1 — Fri, 16 Jun 2023 08:30:05 GMT

My voicemail used to work, but then a few months ago it just stopped giving the option for people to leave a message. I have checked and I currently don’t have any saved messages etc (in case that could use up space for new messages or something).

I have tried to message 150, to turn it on (also tried to first turn off then on again) but get the message back:

‘We've had a problem with your request, please try again a little later.‘

I tried then to get help through EE chat and they said they would send me a text message that I should use to communicate with them - but I didn’t get any.

Not sure what to do next - very frustrating

Re: Voicemail not working anymore

Katie_B — Fri, 16 Jun 2023 10:30:26 GMT

Hi @Malin1.

Thanks for coming here.

I am sorry to hear you seem to be having issues when activating your voicemail.

If you give our team a call on 150 they will be able to look into this further for you.

Katie

topic Re: Voicemail not working anymore in Mobile Services

Voicemail not working anymore

Re: Voicemail not working anymore