topic Re: Roaming in EU in Mobile Services

Roaming in EU

StJohn66 — Tue, 13 Jun 2023 18:39:30 GMT

Is there a setting on my account that shows if I am entitled to free roaming in EU and where can I find it?

Re: Roaming in EU

XRaySpeX — Tue, 13 Jun 2023 18:55:21 GMT

@StJohn66 : Not explicitly. There is no free EU roaming on contract unless your current contract started before 0707/21. There is no free EU roaming on PAYG.

Re: Roaming in EU

StJohn66 — Tue, 13 Jun 2023 18:54:37 GMT

Thanks. I just bought a £15 monthly pass ..... but it seems I was eligible for free roaming in France as my contract is paid monthly and started pre-2021. Unless the renewal to SIM-only in 2022 negates this????

Disappointing that EE allow you to buy stuff that is not required. Would be a simple setting on the account!

Re: Roaming in EU

XRaySpeX — Tue, 13 Jun 2023 18:58:32 GMT

Any upgrade to SIM-Only since 07/07/21 will have chargeable EU roaming.