Data

Maria321_0 — Mon, 12 Jun 2023 09:44:21 GMT

I'm in Spain as you know in fuertevetura and my data is not working at all, even I got the service internet from our reception I need my CODE NUMBER and I can't remember it, I need my phone, I need to call family and so on, so please what's going on with my data, I suppose to have unlimited time, HELP X, right now is no way I can't call or text no one, thank you for letting me in, prior to that I couldn't do it x

Re: Data

Schockwave — Mon, 12 Jun 2023 09:56:14 GMT

Hello @Maria321_0 ,

Welcome to the community,

We would have not known where you are in Spain, so thank you for letting us know.

What code number do you need? Is it the country code? You can look this up, if it is for the UK it is +44.

Are you on pay as you go or contract?

If on contract did you remember to enable roaming in your account before going abroad? Not necessary for pay as you go as that is automatically enabled.

If you have Skype, you can ring customer service +448000798586

This not customer service, we have no way of knowing who you are and no account access.

topic Data in Mobile Services

Data

Re: Data