topic Voicemail not working in Mobile Services

Voicemail not working

CL4RK — Mon, 05 Jun 2023 10:04:31 GMT

I've messaged 150 saying "VM ON" but I keep receiving "We've had a problem with your request, please try again a little later."

It was working a few weeks ago.

Re: Voicemail not working

Schockwave — Mon, 05 Jun 2023 11:08:03 GMT

Hello @CL4RK ,

Welcome to the community,

Have you text VM off rebooted your phone and then text VM on? If that does not work, then ring customer service and they should be able to sort this out.

Re: Voicemail not working

CL4RK — Wed, 07 Jun 2023 08:07:25 GMT

Replaced my SIM with an eSIM which solved the issue.

Re: Voicemail not working

rgaufman — Mon, 26 Jun 2023 23:22:47 GMT

I already have an eSim and getting the "We've had a problem with your request, please try again a little later.". This happens for wither VM OFF or VM ON, I tried rebooting the phone. I guess I'll have to ring customer support, but frustrating.