https://community.ee.co.uk/t5/Mobile-Services/Roaming-charges/m-p/1259506#M27347 <P>Hi</P><P>I was travelling to Italy and checked in the Ee app which said that as I had the roam like home adding that I could use my allowance in the eu with no additional charges.&nbsp;<BR /><BR /></P><P>When I arrived I got a text that said this:&nbsp;</P><TABLE width="105"><TBODY><TR><TD width="105" height="20">Hi from EE. While you're in Italy thanks to your Roaming Pass you can use your plan minutes, texts and data allowances at no extra cost.</TD></TR></TBODY></TABLE><P>After a few days I tried calling home and phone calls were blocked. So I contacted EE who told me I needed to pay them 2.25 per day and immediately added this charge to my allowances.</P><P>Now I know we live in a distopian parallel universe now, burt doesnt the 2.25 count as an “extra cost/additional charges”???</P> Sat, 03 Jun 2023 21:24:24 GMT mymouldyboots 2023-06-03T21:24:24Z https://community.ee.co.uk/t5/Mobile-Services/Roaming-charges/m-p/1259506#M27347 <P>Hi</P><P>I was travelling to Italy and checked in the Ee app which said that as I had the roam like home adding that I could use my allowance in the eu with no additional charges.&nbsp;<BR /><BR /></P><P>When I arrived I got a text that said this:&nbsp;</P><TABLE width="105"><TBODY><TR><TD width="105" height="20">Hi from EE. While you're in Italy thanks to your Roaming Pass you can use your plan minutes, texts and data allowances at no extra cost.</TD></TR></TBODY></TABLE><P>After a few days I tried calling home and phone calls were blocked. So I contacted EE who told me I needed to pay them 2.25 per day and immediately added this charge to my allowances.</P><P>Now I know we live in a distopian parallel universe now, burt doesnt the 2.25 count as an “extra cost/additional charges”???</P> Sat, 03 Jun 2023 21:24:24 GMT https://community.ee.co.uk/t5/Mobile-Services/Roaming-charges/m-p/1259506#M27347 mymouldyboots 2023-06-03T21:24:24Z https://community.ee.co.uk/t5/Mobile-Services/Roaming-charges/m-p/1259510#M27348 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1901249">@mymouldyboots</a>&nbsp;: You were told wrong. As you have the Roam Abroad Pass, confirmed by that msg on arrival, it replaces paying the £2.29 / day.</P> <P>Did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c.</P> Sat, 03 Jun 2023 21:35:26 GMT https://community.ee.co.uk/t5/Mobile-Services/Roaming-charges/m-p/1259510#M27348 XRaySpeX 2023-06-03T21:35:26Z